Adobe Acrobat Professional For Mac
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Windows users: If you are on a Windows computer, see Troubleshoot Adobe Reader installation | Windows.

Make sure that your system meets the minimum system requirements for Reader.

If one of the following errors occurs when you try to connect to or download from the Adobe website, work through the tasks below.

Nothing happens.
A file stops downloading prematurely.
Any of the following errors occur:
'The server returned extended information.'
'Connection failure has interrupted the download. Check your Internet settings and click Retry.'
'Cannot connect to server, server cannot be found.'

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Try to download Adobe Reader again by clicking the Download button.

2. Make sure that your Internet connection is stable.

An unstable Internet connection can prevent you from downloading from other websites. Try downloading a file from another website, such as www.microsoft.com, www.apple.com, or www.mozilla.com. If the problem persists, contact your network administrator, help desk resource, or Internet service provider (ISP). See Resolve an unstable Internet connection to the Adobe website or FTP site for details.

After you establish a stable Internet connection, try to download the file again. If the original attempt to download the file was interrupted, restart the download process within the web browser you were using.

3. Download when there is less activity on the Internet.

A high volume of activity can interfere with an Internet connection. For best results, try to download files when there is less activity (for example, late in the evening, early in the morning, or on weekends).

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I just purchased Acrobat Pro DC for Mac. Was provided with a download link Via email. When I clicked on it, downloaded and opened the application, I received a message saying 'Download cannot continue. Contact Adobe support. Email redsupport@arvatousa.com '. When I emailed that address, the mail was undeliverable as the address was invalid. Oct 22, 2019 I do have the same problem with Adobe Acrobat Pro 2017 on Mac OS 10.15. Can you tell us what the solution was? The login with the 'Acrobat Licensing Application' is successful, but then it hangs at the white screen with the spinning logo. Download free Adobe Acrobat Reader DC software for your Windows, Mac OS and Android devices to view, print, and comment on PDF documents.

Try downloading the Adobe Reader installer directly.

5. Make sure that JavaScript is enabled in your browser.

The JavaScript option is a preference setting in your browser. Follow the instructions below for your browser.

Open the Safari preferences (choose Safari > Preferences).

Make sure that Enable JavaScript is selected in the Safari Security Preferences tab.

Go to the Reader download page, and try downloading Reader again.

For step-by-step instructions, see Install Adobe Acrobat Reader DC | Mac OS.

JavaScript is enabled by default in Firefox and requires no additional installation. For more information, see the Mozilla Support page JavaScript settings and preferences for interactive web pages.

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Open the Chrome preferences (choose Chrome > Preferences).

Click Show advanced settings at the bottom of the page.

Make sure that Allow all sites to run JavaScript is selected, and then click OK.

Go to the Reader download page, and try downloading Reader again.

For step-by-step instructions, see Install Adobe Acrobat Reader DC | Mac OS.

In case you are prompted to enter user name and password, enter your macOS user name and password.
If you do not remember your password, refer the Apple document: https://support.apple.com/en-in/HT202860.

Visit the forums. See if other users are experiencing similar download and installation problems by visiting the Reader user-to-user forum. Try posting your problem on the forums for interactive troubleshooting. When posting on forums, include your operating system and your product's version number.

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File Name: AcrobatXIPro.11.0.22.Mac.zip
File Size: 1.17 GB
Developer: Adobe

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System Requirements for Adobe Acrobat XI Pro 11.0.22 for Mac

Mac OS X 10.9 or later
2 GB free HDD
1 GB RAM
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